Privacy Policy
All personal information handled by "NA MEDIA Inc." is collected, retained, and processed based on relevant legal provisions or with the consent of the data subject.
"NA Media Inc." will legally and appropriately handle the personal information collected, retained, and processed following the provisions of Korean law to properly perform business tasks and protect the rights of the data subjects. This Privacy Policy of "NA MEDIA Inc." is based on the "Personal Information Protection Act,” complies with relevant laws on the protection of personal information that telecommunication service providers must adhere to and establishes this privacy policy to protect users' rights.
Scope of Personal Information Collection
To use the membership services of NA Media Inc. you are required to provide the following information. However, the choice not to provide optional information does not affect the use of services.
1) Information collected when signing up as a member
- Required items: Desired ID, password, email address
2) Information collected when using paid information or registering a document:
- For identity verification: ID, name, bank account number
- Depending on the payment method:
∵ Bank name, account number, account holder's name
∵ Credit card type, Card number, Expiration date, Password, Installment period
3) Methods of collecting personal information
Personal information is collected through the company website (membership registration, guest purchases, consultations, message boards), as well as through fax, telephone, email, partnerships, and generated information collection tools.
Consent for Collection of Personal Information
NA MEDIA Inc. has implemented procedures allowing you to click "Agree" or "Disagree" regarding the privacy policy or terms of service. Selecting "Agree" is considered consent to the collection of personal information.
Purpose of Personal Information Collection and Use
① NA Media Inc. collects personal information for the following purpose
- ID and Password: Used for identification while using membership service use.
- Email Address: Communication channel for notifications, user intent verification, complaint resolution, updates, new services or product and event information.
- Bank Account, Credit Card Information: Payment of fees for paid services.
- Address and Phone Number: Provided for accurate delivery of invoices, giveaways, and shopping items.
- Optional Items: For providing customized services
② However, sensitive information that could potentially infringe on users’ basic rights—such as race, ethnicity, political or religious beliefs, place of origin or residence, political orientation, criminal records, or health status—will not be collected.
Collection of Personal Information via Cookies
① What is a Cookie?
NA MEDIA Inc. uses Cookies to store and retrieve user information as needed. A cookie is a small amount of data sent by a website to your computer’s browser (Netscape, Internet Explorer, etc.). When you access the website, “NA MEDIA Inc. “s computer can read the contents of a cookie in your browser, find your additional information on your computer, and provide the service without additional input, such as your name or the like upon connection. Cookies identify your computer but do not personally identify you. You also have control over the use of cookies. By adjusting options in your web browser’s Tools > Internet Options tab, you can choose to accept all cookies, receive notifications of cookie installation, or reject all cookies.
② Operation of Cookies by NA Media Inc.
NA Media Inc. operates cookies for the convenience of users. The company only collects member IDs via cookies and does not collect other types of information. Member IDs collected via cookies are used for.
- Tracking information on items purchased and products of interest for personalized shopping experiences on subsequent visits
- Registering posts on the message board.
Cookies expire when the browser is closed or upon logout.
③ Use of Google Analytics. NA Media Inc. uses Google as a service provider to collect and analyze information on user interactions with the website. This includes data collected through first-party cookies set by the company domain and third-party cookies set by Google to track website activity. With IP anonymization enabled on Google Analytics, Google anonymizes the last octet of the IP address and does not store full IP addresses. Google uses this information solely to provide Google Analytics services and not for any other purpose. The website also uses Google Signals, which supports remarketing campaigns, gathers more precise data, and helps analyze user interactions across different devices. Google Signals applies to users who have enabled personalized ads in their Google accounts. Information collected through Google Analytics may be transferred to and stored on Google servers in the U.S. under the EU-approved standard contractual clauses and the EU-U.S. Data Privacy Framework, including national extensions (e.g., UK extension for the EU-U.S. Data Privacy Framework), which ensures an adequate level of data protection. For more information on how Google uses data, visit here. You can opt-out of Google Analytics by visiting the Google Analytics Opt-out page or accepting only necessary cookies.
Use Outside of Purpose and Provision/Sharing with Third Parties
① General Use and Provision to Third Parties
NA Media Inc. will use your personal information solely within the scope specified in the “Purpose of Personal Information Collection and Use.” It will not use or provide this information to third parties, including other individuals, companies, or institutions, beyond this scope.
In particular, NA Media Inc. will take extra care in using and providing personal information in the following cases.
- Partnership: To provide better services, your personal information may be provided to or shared with partners. If we intend to provide or share your information with a partner, we will individually notify you by email or written notice in advance. This will include details such as the identity of the partner, the specific personal information items being shared, the reason for sharing, how and for how long the information will be protected and managed, and the consent process. If you do not consent, we will not share your information with the partner. We will also follow the same notification and consent process if there are changes in the partnership or if the partnership is terminated.
- Outsourced Processing: When personal information processing is outsourced to facilitate smooth service operation, we will notify you in advance of the name of the outsourcing company, the scope of personal information being processed, the purpose of the outsourced processing, details of the outsourcing process, and the duration of the outsourcing relationship.
- Sales/Mergers and Acquisitions: If there is a complete succession or transfer of service provider rights and obligations, we will notify you in advance with justifiable reasons and procedures and offer you the option to withdraw consent regarding your personal information.
② Notification and Consent Method
We will notify you of any changes through the notice section on the homepage at least 10 days in advance. Additionally, we will provide at least one individual notification by email.
③ Exceptions
However, the following cases are exceptions where information may be provided without prior consent.
- When required by law enforcement agencies for investigative purposes as mandated by related laws.
- When providing information is a non-identifiable form for statistical purposes, academic research or market surveys to advertisers, affiliates, or research organizations.
- When requested in accordance with procedures set forth in other related laws.
Even in these cases, NA Media Inc. operates under the principle of notifying the individual concerned when information is provided, expect in situations where it is legally unavoidable. We are committed to making every effort to prevent the excessive or indiscriminate provision of information contrary to the original purpose of collection and use.
Access and Correction of Personal Information
① Right to Access and Correct. You may access or correct your personal information at any time. To view or amend your personal information, click on the “Edit Personal Information” option to make changes directly. Alternatively, you may contact the designated personal information manager by mail, phone, or email, and we will promptly address your request.
② If you request a correction due to an error in your personal information, we will suspend the use or provision of that personal information until the correction is completed.
③ If incorrect information has already been shared with a third party, we will promptly inform the third party of the corrected information to ensure the information is updated accordingly.
Withdrawal of Consent for Collection, Use and Provision of Personal Information (Membership Cancellation)
① Consent Withdrawal Process
You may withdraw your consent for the collection, use, or provision of personal information at any time, including consent given at the time of membership registration. To do so, click on the “Withdraw Consent (Cancel Membership)” option on the homepage's main page, or contact the personal information manager by mail, phone, or email. We will take the necessary steps, such as deleting your personal information, without delay. We will also notify you promptly once the consent withdrawal and deletion of personal information have been completed.
② Accessibility of Withdrawal Process
NA Media Inc. will ensure that withdrawing consent for personal information collection is easier than the initial consent process, making the necessary measures available for your convenience.
Retention and Use Period of Personal Information
① Retention Period
Your personal information will be destroyed once the purpose of its collection or provision is achieved. However, if necessary for verifying rights and obligations related to transactions under applicable laws, including the Commercial Act, the information may be retained for a specific period as follows.
- Membership Information. In cases of membership withdrawal or expulsion, the retention purpose, period, and the personal information items retained will be specified in advance, and consent will be obtained.
- Records related to contracts or withdrawal of offers: 5 years
- Records related to payment and supply of goods: 5 years
- Records related to consumer complaints or dispute resolution: 3 years
② Access to Retained Information
If you request access to transaction information retained with your consent, NA Media Inc. will ensure that you can view and verify it without delay.
③ Destruction of Personal Information
The company will handle members' personal information securely and, to prevent unauthorized disclosure, will destroy personal information using the following methods.
- Printed Personal Information: Shredded with a shredder or incinerated.
- Electronic Records: Permanently deleted using technical methods that prevent data restoration.
Handling Personal Information Theft
If NA Media Inc. becomes aware that a user has used another person’s ID or personal information to sign up, it will promptly suspend service for that ID or take other necessary actions, including membership termination. Additionally, if a user who discovers the misuse of their personal information requests suspension of service or membership termination for the affected ID, NA Media Inc. will take immediate action.
Personal Information Reporting
Technical and Administrative Measures for Personal Information Protection
① Technical Measures
To ensure the safety of your personal information and to prevent it from being lost, stolen, leaked, altered, or damaged, ANE Media Co., Ltd. implements the following technical measures:
- Your personal information is protected by a password, and critical data is safeguarded by encryption, file locking, or other security features.
- NA Media Inc. uses secure socket layer (SSL) encryption to transmit personal information securely over networks. However, the company cannot be held liable for issues arising from the user’s negligence or inherent risks of the internet, such as the exposure of personal data including IDs, passwords, and phone numbers.
- The company strives to protect users’ personal information from hacking or viruses. Data is frequently backed up to prevent damage, and up-to-date antivirus programs are used to prevent data breaches or losses.
② Administrative Measures
- ANE Media Co., Ltd. limits access to your personal information to only the essential personnel, which include.
∵ Those involved directly in user-facing marketing activities
∵ Personnel responsible for managing personal information, such as the Privacy Officer and related team members
∵ Others who require access to personal information due to the nature of their work
- Staff who handle personal information receive regular internal and external training on new security technologies and their responsibilities under data protection regulations.
- All employees sign a security agreement at the time of hire to prevent personal data leaks, and internal protocols are in place to monitor compliance with the privacy policy.
- Personal information handlers’ tasks are transferred with strict security protocols, and the responsibility for handling personal data remains clear even after the end of employment.
- Personal data is stored separately from general data on a secure server.
- Data processing areas such as computer rooms and document storage are designated as restricted access zones.
- ANE Media Co., Ltd. is not responsible for incidents due to users' errors or inherent internet risks. Each user is responsible for protecting their ID and password.
- In the event of personal information loss, leakage, alteration, or damage due to an internal error or a technical issue, NA Media Inc. will immediately inform you and take appropriate measures to mitigate 0he impact and provide compensation.
Linked Sites
NA Media Inc. may provide links to websites or resources from other companies.
- In these cases, ANE Media Co., Ltd. does not have any control over these external sites or resources, nor can it guarantee the usefulness or reliability of the services or content provided by them. When you click on a link included on ANE Media Co., Ltd.'s website that redirects you to an external site, the privacy policy of the new site will apply, not ANE Media Co., Ltd.'s. Please review the privacy policy of any newly visited site.
User Posts
① NA Media Inc. values user posts and strives to protect them from modification, damage, or deletion. However, exceptions include.
- Spam posts (e.g., chain letters, mass emails, advertisements for specific sites)
- Posts that defame others by spreading false information with intent to harm
- Posts disclosing personal information without consent, infringing third-party copyrights, or containing content irrelevant to the intended discussion topic
- To foster a positive online environment, the administrator may edit posts to obscure unauthorized personal disclosures, using symbols or partial deletions.
- If a post is better suited to a different forum topic, the administrator will redirect it to avoid misunderstandings.
- In other cases, posts may be deleted after an explicit or individual warning.
② All rights and responsibilities related to posts ultimately rest with the author. Information disclosed through posts may not be protected; therefore, please consider carefully before sharing personal information.
Outsourcing of Personal Information Processing
① NA Media Inc. may outsource the collection, handling, and management of personal information to external parties to enhance its services.
- If personal information processing is outsourced, NA Media Inc. will notify users in advance on the website, specifying the third-party organizations involved.
- When outsourcing personal information processing, NA Media Inc. establishes contracts that outline strict instructions for data protection, confidentiality, prohibition of third-party disclosure, responsibility for incidents, the duration of the outsourcing, and procedures for data return or destruction after the service. These contract details are retained in written or electronic form.
- Outsourcing Partners:
• Catenoid Inc., NICE Payments Inc., and Korea Credit Buro Inc.
- Outsourcing Partnership work
• Payment Agency: NICE Payments Inc.
• IDC: Bizline Inc., Catenoid Inc.
- User Rights and Responsibilities
*The company will be changed later
User Rights and Obligations
① Please enter your personal information accurately and keep it up-to-date to prevent accidental issues. Users are responsible for any incidents that result from inaccurate information they provide. Entering false information or using someone else’s information may result in a loss of membership status.
② You have the right to protect your personal information and the duty to prevent infringement on the privacy of others. Protect your personal details, including your password, and avoid compromising the personal information of others through posts or otherwise. Failure to meet these responsibilities may result in penalties under the Act on Promotion of Information and Communications Network Utilization and Information Protection.
Feedback and Complaint Handling
① NA Media Inc. values user feedback and commits to providing sincere responses to any inquiries.
② To ensure smooth communication, ANE Media Co., Ltd. operates a customer support center. You may contact us at the following.
[ Customer Support Center ]
@Email Address: na_support@nagroup.kr (subject to change)
③ We aim to respond to email, fax, and mail inquiries within 12 hours of receipt. Inquiries received outside of working hours or on weekends and holidays will be addressed the following business day.
④ For additional support regarding personal information, you may contact the Personal Information Infringement Report Center.
Youth Protection Policy
NA Media Inc. is committed to promoting a safe and respectful online environment, in compliance with the Act on Promotion of Information and Communications Network Utilization and Information Protection and the Youth Protection Act.
Under the Korea Communications Standards Commission guidelines and Youth Protection Committee standards, individuals under the age of 18 are prohibited from accessing or using this website. The site is restricted to adults aged 18 or older or the equivalent age of majority in their jurisdiction. NA Media Inc. does not knowingly collect personal information from minors. If we learn that a minor has accessed the site and provided personal information, we ask that you contact us so that we may promptly delete this data.
NA Media Inc. takes every measure to ensure a safe user experience. In the event of any incident involving personal information, in violation of these guidelines, the designated Data Protection Officer will assume full responsibility.
However, despite technical safeguards, NA Media Inc. cannot be held liable for damages resulting from unforeseen network risks, such as hacking, or disputes arising from posts made by visitors.
Contact Information for Personal Information Management
The designated person responsible for personal information management and related inquiries is readily available to address questions swiftly and thoroughly.
[Customer Support Center]
@Email Address: na_support@nagroup.kr (subject to change)
Transmission of Promotional Information
① NA Media Inc. will not send promotional information for commercial purposes against your explicit refusal.
② When ANE Media Co., Ltd. sends newsletters or other email communications with your consent, the email’s subject line and body will be formatted to ensure easy identification:
- Subject Line: The word "(Advertisement)" may be omitted, but the primary content of the email will be clearly indicated.
- Body of the Email:
∵ The sender’s name, email address, phone number, and physical address will be included to allow you to easily express your intention to opt-out.
∵ Instructions for opting out will be provided in both Korean and English for clarity.
∵ The date and details of your consent will also be noted.
③ For online marketing purposes, such as product information notifications, ANE Media Co., Ltd. will ensure that promotional emails contain the following for easy identification:
- Subject Line: "(Advertisement)" or "(Adult Advertisement)" will appear at the start of the subject line, without spaces, followed by a summary of the email content.
- Body of the Email:
∵ The sender’s name, email address, phone number, and physical address will be provided.
∵ Opt-out instructions will be available in both Korean and English.
④ When sending information deemed harmful to minors, NA Media Inc. will include the label "(Adult Advertisement)" in the subject line. Content that is classified as harmful includes:
- If any of the following subparagraphs 1 are expressed in the main column in the form of code, text, video or sound (including those where technical measures are taken to facilitate the recipient's confirmation of the content, even if not directly expressed in the main column of the e-mail), the subject column of the e-mail shall display the phrase "(adult advertising)".
∵ Sexually provocative or obscene material that may arouse sexual desire in minors (under 18).
∵ Content that may incite aggression or criminal impulses in minors.
∵ Material that encourages or glorifies violent acts or drug abuse, including sexual violence.
∵ Content classified as harmful media to minors by the Youth Protection Act.
∵ If an email references a website containing any of the above material, "(Advertisement)" will be included in the subject line.
⑤ For commercial advertising information sent via fax, mobile text messages, or other forms of non-email communication, the message will begin with "(Advertisement)," and the sender’s contact information will be provided in the message.
